Privacy Policy
Introduction
Brunswick Fine Wines & Spirits endeavours to protect your personal information and privacy. The policies and procedures of the company are designed to safeguard all information and avoid any infringement of your privacy.
1. Data Protection Act 1998
We comply with the principles of the Data Protection Act 1998 when dealing with all data received from visitors to the site.
2. What we collect
We only hold the data necessary to offer services provided on our website: Name, contact details (including billing address, delivery address and warehouse storage account number and address), information regarding your preferences, information from customer surveys and contact forms.
3. How we collect information
Information is collected as part of the service that we provide from direct contact with you or through the use of our services.
4. What we use your personal information for
To deliver the products and services that you have requested.
To process payment for the products and services provided.
To improvements to our products and services.
To provide you with information and offers that we believe will be of interest to you
5. Required Period
We only hold personal data for as long as necessary. Once data is no longer needed it is deleted from our files.
6. Data Storage & Security
Brunswick Fine Wines & Spirits will always take reasonable steps to protect the information held on you. We use the finest encryption systems available to ensure your credit card details are sent in a secure format and no financial details are stored on the website or at Brunswick Fine Wines & Spirits.
7. Passing on of information to third parties
Brunswick Fine Wines & Spirits does not sell or share our customer list with any third party. Brunswick Fine Wines & Spirits does not sell or share details of our customers with any third party. The handling and collecting of any personal information are processed in accordance with UK law.
8. Email offers and newsletters
From time to time we will send out email offers and marketing emails to those customers who have specifically subscribed to our email service. All subscription emails sent by us contain clear information on how to unsubscribe from our email service.
9. Updates
We may send emails to existing customers or prospective customers who have enquired or registered with us, or have been in contact with us on the phone or at public events regarding products or services directly provided by us.
10. Spam
In accordance with the Privacy and Electronic Communications (EC Directive) Regulations 2003, we never send bulk unsolicited emails, (popularly known as Spam) to email addresses.
11. Email Content
All emails sent by us will be clearly marked as originating from us. All such emails will also include clear instructions on how unsubscribe from our email service and any future emails. Such instructions will either include a link to a page to unsubscribe or a valid email address to which you should reply, with “unsubscribe” as the email subject heading. Any requests to unsubscribe can also, at anytime be sent to sales@brunswickfinewines.com
12. Cookies
Our website uses “cookies” to track use and allow customers to purchase from our website. Please note that these cookies do not contain or pass any personal, confidential or financial information or any other information that could be used to identify individual visitors or customers purchasing from our website. Please note that you are free to refuse cookies. However, for purely technical reasons this may prevent you from purchasing from our website. This is because anonymous cookies are commonly used to keep track of the contents of customers’ shopping baskets or trolleys during the checkout process. This facility ensures that the items added to (or removed from) your basket are accurately stated when you go to pay.
13. Further Information
Please contact us immediately at sales@brunswickfinewines.com and your question will be dealt with in confidence.
14. Contact Us
If you have any questions relating to our Privacy Policy please email us at sales@brunswickfinewines.com.
